Hello.My ID number is 1290410473. A bank statement was requested for account verification. I obtained this statement from the bank and sent it to 1xbet. However, the withdrawal section of my account won't open. I won a small amount of money, and then it prevents me from withdrawing money as usual. Why deposit money if we can't withdraw money? The question is this:Does the document from the bank need to be sent as a PDF or on paper with a photo? I sent it as a pdf and asked if it was valid, no answer, they disappeared.
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