I wish I could comment on the product, but I haven't received my order yet! According to numerous reviews, you pay for shipping but they can't even provide a tracking number. You're left hoping that they've actually dispatched your order, and then you must wait at least three weeks for it to arrive. When it doesn’t, they expect you to go through the entire process again. It's quite frustrating! It's 2025, and yet they still use courier companies that can't provide tracking, all while charging for shipping. The standard response of "we're sorry to hear about your experience, please contact our customer service team" is getting old. They need to take action!
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