I purchased a 24Bottles stainless steel bottle less than a week ago (Order #EU357693). After just a couple of uses with plain water, the bottle developed a strong metallic taste and smell, and the tea brewing nozzle also smells metallic, indicating low-quality material. The metal parts rub against each other, wearing away the protective surface and causing the noticeable metallic taste.
This has caused physical discomfort, including stomach upset, acid reflux, belching, and general unease while using the product. I have a very sensitive stomach, and these are real physiological reactions that make the bottle unfit for safe and normal use.
I appreciated the design and sustainability concept, but the material quality is not acceptable. I have lost trust in the product and am requesting a full refund, not a replacement or store credit, and I am waiting for their response.
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24Bottles® is the Italian design brand born in 2013 with the aim of reducing the impact of disposable plastic bottles on the planet and our lives.
Our focus is to combine form and function in order to offer uniquely lightweight collections of bottles, coordinated accessories and smart solutions, so as to foster a more sustainable and comfortable lifestyle, while keeping personal style in check.See more
