I went to purchase antivirus software and 2Checkout was the third party vendor for billing. They requested I send a picture of myself and my bank statement to verify it was my credit card. Yep, and they asked for it by unencrypted email. That is insane! When I questioned them further, they said that was my only option to get the payment to process. I'll take my business elsewhere. Crazy!Update: I appreciate your reply but I've already attempted to resolve the issue with your customer service dept at the time of the incident and was repeatedly told the only way to resolve this was to send my personal sensitive information (photo of myself and a copy of my bank statement) via an unsecured email which is not something a prudent customer would do. There are much better ways to verify my CC information. Bitdefender is an excellent product but they have unfortunately contracted with an incompetent third party biller, 2Checkout, who has policy and procedures in place that put the consumer at risk for fraud and personal identity theft. Those are unacceptable business practices and a company to avoid.
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