360totalsecurity.com

1.9
1.9 Based on 29 reviews

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BigMaMA123
DOP NOT USE UNDER ANY CIRCUMSTANCES

This program is a total nightmare which installed itself onto my PC when I was installing another piece of software. I'm pretty tech aware, so how it piggy backed into the other install process I'm still not sure.But then the nightmare started! ALL attempts to uninstall it met with failure. First though the normal ‘Programs and features’ method. This didn’t ‘fail’ as such…it just wouldn’t even attempt an uninstall. Anti-virus, and malware programs were used all without success. However…more alarmingly I found that it had installed itself as my ‘chosen’ virus protection program, and had disabled windows and secreted itself within that environment. I was getting pretty angry obviously by this stage, so I e-mailed ‘360 Total Protection’. It was ignored…no response whatsoever.So then I had to think outside the box a little, and try several workarounds. I did scans for file traces, and when I saw literally thousands, I decided to use the professional program ‘Revo Uninstaller’. This identified all the trace elements ( I assumed ) very thoroughly, all over the place…and removed them. With that I restarted the computer, expecting it to be clean, but no. There were still pop-ups ‘popping up’, and a quick check found that it was still controlling my Windows anti-virus system. So I rebooted into Safe Mode, and did another search for anything related to ‘360 Total Protection’, and that search brought back several folders still fully intact, and on inspection…populated with dozens if not hundreds of program elements. This time I used the 'paid for' program ‘East-Tek Eraser’ to isolate everything, and delete it beyond recovery with 7 passes ( Yes 7 ) using the ‘US Department of Defence Security Protocol’; and when I restarted, all elements were gone; and not before time!...And effort!...And trouble. I still haven't received a peep from this despicable software company, so if this can help anybody else, either before you get 'attacked' in this way, or afterwards to help remove it, then I’ll be satisfied.To the company…who may ( or I suspect will not ) respond to this review. I CONSIDERE YOUR METHODS ARE ‘BORDERLINE’ CRIMINAL Added note to TrustPilot, we really should be given an option to give ZERO stars when we have to give a review of this kind. But thank you anyway.

1
Date of experience: Jul 03, 2025

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