This company is absolutely horrible if you need Customer Service. I am trying to order a product and have a simple question on how to change the birthdate to reflect a dog‘s birthdate versus a person‘s birthdate. On the product it says 19 and you can’t change that with a dog that doesn’t live as long as people the dog‘s birthday is 2016 but the website you cannot change it to reflect that I reached out to them multiple times and no response. Absolutely. horrible and they do not have a phone number to reach them out. It’s just an email and I have sent more than five emails to them and only said to send them pictures which I did from the first email and still nothing. I’m going to another company who has better customer service.
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