I ordered an Ender 3 s1 pro that was said to be in stock. After having to contact them and they’re 3 day response time they said they’re waiting on a shipment. I tried to get a refund and then was told to wait a week it has now been a week and they haven’t responded to my emails sent me a tracking number or any updates on my order. Absolute worst communication or customer service these other positive reviews have to be fake. I’ve been waiting 3 weeks for something that they’re website still states that they are in stock. After posting this review I have changed it to 3 stars because they did reach out to me after the review and was able to receive my printer in good working condition. They tried to help I believe the best they could
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