DO NOT USE THIS COMPANY.I have never in my life left a review until now. I am in my mid-twenties and needed help with getting divorced as I had no clue what I was doing. It was uncontested, my ex was great and we agreed on everything. I wanted this to be done as quickly as possible, so I chose this company based on their promises of quickness and ease. In the beginning, it was fine. I answered all the questions and followed the instructions of every packet they sent to a T. Then, their company went radio silent for two whole months. There is NO phone number to call, only email, and after this odd hiatus my ex and I received emails that they "encountered unexpected circumstances that slowed our usual response time". Our forms kept getting rejected (four times in total) and every time I notified them of a rejection, they had to mail me a prepaid envelope so I could mail THEM the rejected paperwork. This happened four times. Every time they resubmitted it, it was rejected. This, in addition to the two-month hiatus, longed-out our divorce by five months. I finally took matters into my own hands and had to drive down to the courthouse (2 hours away) at opening and speak with a Family Law Facilitator to help figure out the problem with the packets. Turns out, the Marital Settlement Agreement was missing vital pieces of information, a form that 3StepDivorce filled out. This whole time, they were the problem. After many months of hassle, tears, frustration, not being able to get ahold of anyone, I figured it out and got divorced on my own. They were helpful with the inital forms, however they did NOT follow through on their money-back guarantee. It took me 18 months to get divorced. I would NEVER recommend this company. I want my money back and an explanation for all this. DO NOT USE THEM. Spend your hard earned money elsewhere.Update 2/18/25: In response to your reply here to me, 3stepdivorce, I emailed you ten days ago and am still waiting for a response. Reply to my email, not Trust Pilot. You denied my request for a refund & I have sent you screenshots of our correspondence proving our packets were rejected.
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3StepDivorce™ is online software that helps you prepare your own state and county specific divorce forms addressing your property, debt, children, and any other relevant issues. You will easily complete your divorce forms and follow the step-by-step filing procedures to file your own divorce. Your divorce forms are provided instantly online for viewing, editing, and printing.See more
