I purchased 3 Step Divorce in July 2023. It took me some time to get my spouse on board with reviewing the documents. Early 2024, I got an email from 3 Step Divorce saying they were going to shut my account down due to inactivity. However, their website says I have as much time as I need to complete the paperwork. There is no time limit listed on the website. I have tried to contact them numerous times as my account has been locked out. They have not responded. I have filed a complaint with the Better Business Bureau. It’s very suspect that their 888 number is only a recording that instructs you to send an email to them. No one actually answers the phone. I want a refund. This is a terrible company with poor customer service. They are a scam in my opinion.
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3StepDivorce™ is online software that helps you prepare your own state and county specific divorce forms addressing your property, debt, children, and any other relevant issues. You will easily complete your divorce forms and follow the step-by-step filing procedures to file your own divorce. Your divorce forms are provided instantly online for viewing, editing, and printing.See more
