3stepdivorce.com

The worst divorce experience you could ever imagine

This company took my money for services that I later couldn’t access and when I paid for the added fee filing service, it took them 3 months to file which they later did in the wrong court location and never even notified me it was rejected! Let that sink. Moreover, they not only ignored all of my emails and voicemails (response rate of 1 email to every 8 emails I would send), after I finally got through to someone on the phone they only refunded me 1/3 of the filing cost. 1 third and no refund for the original standard services I later couldn’t even access. In short, they caused me and my family extreme, ongoing stress and delayed my divorce by several months, not to mention they essentially stole my money as they did not provide the services I paid for and did absolutely nothing to rectify or even communicate with me at any time. Nothing. If they ever responded to 1 out of 8 of my emails, it took them on average 10 days to respond. Also, in the few responses I ever received over the course of 6 months, it was always with a generic auto robot response that never answered the question asked. All documented. All reported. Company is advertising their services falsely and I like the rest of the public had no clue yet I paid an immense cost at the worst time of my life. Had to take time off to file divorce properly myself, months later and even the court file clerk said he had heard horror stories about this company! Absolutely horrifying experience with so much I haven’t even covered, making an already painful divorce process even harder. No one should be subjected to such an unethical company as this, especially during such a vulnerable time in their life. Unconscionable behavior. I will be taking legal action and reporting them.

Date of experience: Apr 26, 2023