3stepdivorce.com

2.9
2.9 Based on 201 reviews

3StepDivorce™ is online software that helps you prepare your own state and county specific divorce forms addressing your property, debt, children, and any other relevant issues. You will easily complete your divorce forms and follow the step-by-step filin...

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Rosemary Howard
3stepdivorce refused to refund my transaction

Total SCAM!! Get papers FREE at the courthouse!My court will not accept 3stepdivorce papers!3stepdivorce refused to refund my transaction, Here is an actual thread of correspondence. Buyer Beware!I purchased the 3-step divorce contract on 1/05/23.Under Minnesota State Law, I am exercising my right to withdraw from this contract, within 3 business days, effective immediately, 01/07/23.Please issue an immediate refund to my original payment method. I left a phone message, and I intend to dispute this charge with my cc company. Thank you for your immediate response. Thank you for contacting us. Please specify the reason for the refund request. Furthermore, if you intend to dispute or already have disputed the transaction in question - Then there is nothing we can do and you must deal with your bank from here on out.I already stated that my refund request is based on Minnesota State Law which allows me to withdraw from a financial contract within 3 days. I also stated that I would dispute the transaction with my credit card company if I was not refunded. Under Minnesota Law, I do not need to give a reason for a refund, only that I request cancellation and refund within 3 days. Therefore, please refund this transaction. I reserve the right to post my experience with 3-step divorce in Minnesota across social media platforms. This is necessary for vendors of a service like this for the purpose of complete transparency of service.Per our refund policy, when a refund is requested we require the reason for the refund. Please take whatever steps you deem necessary. Furthermore, Nolo isn't a Minnesota based company. It is based in California. The reason for the refund is simple. The product falls far short of my expectations, Being that you are a company supplying legal documents under a contract, it doesn't matter that your company is located in California, you are still governed by the laws of the state of Minnesota.Being that you choose not to sign your name to your correspondence with me further demonstrates the lack of professionalism that I expect when purchasing a product or service like yours. Your website also states an ironclad refund guarantee which appears to be untrue. I gave you the opportunity to issue me a refund which my credit card company will ultimately issue anyway. You are choosing not to refund me, so I will start a massive social media campaign proving the deliberate and misleading claims of your website and its phony money-back guarantee. I will also file a complaint with the Honorable Keith Ellison, Attorney General for the state of Minnesota, seeking full reimbursement and damages to include all purchases of your product from unknowing victims of your sham in the state of Minnesota. I will also file a complaint with the Better Business Bureau in Pleasanton, CA. I will provide all contacts with this exact thread, and since you use Trustpilot as a major source for your reviews, I shall start there. Now, do you really think that not refunding my transaction is going to be worth all of the legal fee's you are about to incur? That said, your lack of professionalism as a company shows when you are not even willing to share your name. No matter, now everyone will know this, MH Sub I, LLC, or Martindale Hubbell / 909 N. Sepulveda Blvd / El Segundo, CA 90245 / +1.3102804000 It's not nice to treat people unfairly! I have simply evened the odds for you now. Good Luck, your gonna need it when I blast this out to the masses! Simply providing the truth!After writing a complaint to the Minnesota Attorney General, and blasting this review throughout social media outlets, 3stepdivorce refunded me on 01/10/2023. Never let a company like this bully you into believing that they are offering a valuable service, for something that you can get for free from your local county courthouse, My review of them is still very negative, and I would discourage anyone from using this company who preys on the misfortune of individuals who do not have the answers to divorce. Get them FREE at your county courthouse!

1
Date of experience: Jan 06, 2023

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Business Details

  • 3StepDivorce™ is online software that helps you prepare your own state and county specific divorce forms addressing your property, debt, children, and any other relevant issues. You will easily complete your divorce forms and follow the step-by-step filing procedures to file your own divorce. Your divorce forms are provided instantly online for viewing, editing, and printing.See more

  • email 3stepdivorce@nolo.com
  • language https://3stepdivorce.com/

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