401games.ca

2.4
2.4 Based on 20 reviews

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Average Rating

2.4

/
5

20 Reviews

5 Star
35%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
65%

All Reviews

Filter Reviews

Review Time

Gemma
Untrustworthy Service

I made a significant purchase, but they canceled my order after I expressed concerns about the long wait. They didn't refund the full amount, leaving me feeling cheated. I have proof if needed! I will make sure to share my experience with others.

1
Date of experience: Jan 22, 2026
Eden M.
Untrustworthy Service

I made a significant purchase, but they canceled my order after I expressed concerns about the long wait. They failed to refund the full amount, leaving me feeling cheated. I have proof if needed! I will ensure others know about my experience.

1
Date of experience: Dec 26, 2025
GW62
A Loyal Customer for Years

I have been a loyal customer for years with no issues. The customer service is excellent, and they efficiently handle online orders. Just search for them online. Their prices are generally unbeatable, although stock availability can be a challenge.

5
Date of experience: Dec 10, 2025
Fabian Morris
Poor Shipping and Customer Service

The customer service is lacking. They list items as near mint but ship them poorly. Everything was crammed into a single bag, causing damage to the cards. It's an absolute scam, and the service expects customers to fix their own mistakes.

1
Date of experience: Oct 27, 2025
Takagidono97
A Complete Scam

This is a total scam. They charge fees for canceling orders that haven't shipped. I called and emailed to cancel an order, and they charged me $12 for it despite it not being shipped. They promised a refund but never processed it. Terribly managed service.

1
Date of experience: Oct 16, 2025
Jeffrey Brown
Reliable Experience

I have never encountered issues with my orders. The customer support is excellent, and their prices are fantastic. It would be great to see them implement something like raffles to engage customers more.

5
Date of experience: Aug 16, 2025
Salma
Exceptional Customer Service

The representative continually provides outstanding customer service. I've made special requests multiple times, and each time received quick and accurate responses. The selection and prices are excellent, making this store highly recommended.

5
Date of experience: Jun 12, 2025
MrBaltroX38
Skeptical but Satisfied

I was initially skeptical due to mixed reviews, especially with a pre-order. However, after a brief wait, I received a shipping notification. The package was well-packed and undamaged, matching my order perfectly. Their prices are competitive, making them my go-to source for supplies.

5
Date of experience: Jun 12, 2025
ER95
Mixed Experience

While I've generally had positive experiences, the choice of shipping provider has been a major drawback. I won't be using this service again.

1
Date of experience: Jun 03, 2025
chatmallo85
Unfair Treatment

The store responded to my complaint with false information. I merely asked to return an item for a refund and was immediately banned. I've spent a significant amount with them, and their response to my request was completely unjustified.

1
Date of experience: May 21, 2025

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