This company’s behavior is completely unacceptable.They charged my card multiple times and overdrew my account. Even after I paid, they continued taking money. There was no clear explanation and no accountability for the billing issues they caused.They then tried to sell us an upgrade. We clearly said NO. After we declined, they shut off our website. We were told we needed to pay more money — even though our account had already been paid.The very next day, our website was turned off again, and they were updating it with the upgrade we had already refused. We did not authorize it. We did not approve it. Yet they proceeded anyway.Turning off a business’s website to pressure them into paying for services they declined is wrong. Continuing to charge a card after payment is made is wrong. Pushing upgrades without authorization is wrong.This experience caused financial stress and disrupted our business operations. A company that handles websites and marketing for businesses should operate with transparency and integrity. That was not our experience.If you are considering working with them, document everything and monitor your account closely.
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411 Locals is an Internet Advertising Agency specializing in local search engine optimization (SEO), web design and online marketing solutions for small and medium-sized businesses throughout the United States. We are an official Certified Google Partn...
