Signed up despite the bad reviews and lack of concrete answers to my initial questions. Decided to take a gamble for the relatively low cost of the service. The onboarding process started out bad and got worse. During the sales process calls were made and answered in a very timely manner, once they had my money my time no longer mattered. I had a scheduled call that never occurred even though i blocked hours out of my work schedule to speak with them...I also received strange texts and emails out of context which was never explained.. Cancelling was a nightmare, transferred multiple times,call dropped multiple times, they read a script to retain me as a customer, refused to cancel, then charged more than the initial start up fee even though they said they would not. I have also been called several times since cancelling, some callers didnt know i had cancelled and were trying to proceed with the service, others inquiring why i cancelled which i had to explain to several people over almost 2 hours previously. I will find a more reputable company with better customer service and respect for customers time.
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411 Locals is an Internet Advertising Agency specializing in local search engine optimization (SEO), web design and online marketing solutions for small and medium-sized businesses throughout the United States. We are an official Certified Google Partn...
