I have been with 411 locals for 6 months. I am deeply disappointed in their service. First they set up a web page for my Company, gave it SEO 1st page ranking but used their phone number. so they were talking phone calls for my store. Mostly intercepting existing customers who were searching for my store information, to contact. My customers were complaining that it was very difficult to understand 411 Locals due to a India accent. Then they wanted to charge me for transferring the phone calls they were receiving from their 1st page ad for my Store that had their phone number, not mine. The more I complained about their ad the less they did for me until they were doing nothing except charging every month. I have not received any communication from 411 locals for months. Now I writ Customer support formally cancelling advertising for my store. Next they call to verify my cancellation, and I am not available, saying they will call back. Rather than call me they send an email to call them at a specific number. I call it, getting a recording that wants me to enter a passcode and hit # (pound) thing is I am not sure what the pass code is and what I think it is cannot be entered because it is alpha numeric. So I email a request to have them call me to VERIFY Cancellation, and I am still waiting 3 days later. Then I got an email that says they are frantically trying to reach me, Yeah right. This company is shameless in thier dishonesty. I am done with 411 locals and would never recommend them or the service to anyone. Stay away from 411 Locals
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411 Locals is an Internet Advertising Agency specializing in local search engine optimization (SEO), web design and online marketing solutions for small and medium-sized businesses throughout the United States. We are an official Certified Google Partn...
