Best customer service I've experienced! After making one purchase without checking the measurements (huge mistake, always look because the sizing on their selection is teeny tiny), I realised I would have to get plus size/custom fit pieces, so I ordered and provided my measurements. They had misinterpreted one of the measurements, and rather than mindlessly passing it onto the makers, they actually emailed to ask about it. The process was transparent, I was kept updated about shipping and all communications received from customer service were so polite and lovely. I got my clothes way sooner than expected and was overjoyed to finally have a coord that fit. I also had a good experience with their buy for me service, which was super fast and easy, and makes you really feel like you contributed to the community. Overall, by far the best place to get affordable lolita fashion! I love this service!!
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