I signed the agreement on Nov 4, 2025. Its been over 4 months and not a single word from them. I have tried contacting them (Lethbridge, where I dealt with everything) for 3+ weeks now, and its like talking to the wind. Email, calls, SMS, their webform... Nothing. From my online hunt, Im getting the impression that perhaps theyve changed staff, but surely you would think they would communicate this in a handover email or SOMETHING? Grossly disgusted. Ive got better things to waste $195/m on. But hey, they got paid, why would they care? Im contemplating disputing the loan for services unrendered.
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