Migrated from Shell, my home charger worked probably for a couple of days and then went offline. I opened a ticket on 21.11 and few days later I got a mail recognising that “you’ve been experiencing some issues with your charge point following the migration” (yes… of course… not working at all!!), asking to reset the charge point and to feed back. I did. Nothing. After a week, another mail, identical. I did the same. Nothing. Now radio silence since beginning of December. Called but no indications: “it will take some time to fix, not days but hopefully not months” (sic!). Dreadful experience, I feel conned by this company and by Shell, too.
Claim your business profile now and gain access to all features and respond to customer reviews.
At 50five, we aim to provide our customers with the best smart home and heating solutions. Our innovative thinking paired with our vast knowledge on heating solutions ensures you are fully aware of the solutions available to you.
We are all about smart home technology at 50five. To be specific, innovative solutions which make life more comfortable, safer and cheaper. Not only do we provide smart advice for every smart device, we also provide installation and servicing on products purchased with us.
Everyone should be able to make their home smart. As a leading provider, 50five are central to making smart home technology available to everyone in the UK. See more
