Our contract for a domestic charge point transferred from Shell. Resulr is a shambles.Avoid the company! Does not respond to their "tickets". An example - they created one on 27th October as at 16th Nov - no follow up.More concerning is the failure to clarify risk or when they will respond to my current problem. Original telephone statement "escalated to second level support".I have an untethered cable it will not now untether from the charging point. Do not know if it is safe to use. I rang again yesterday response "probably safe" NOT A GREAT COMFORT
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At 50five, we aim to provide our customers with the best smart home and heating solutions. Our innovative thinking paired with our vast knowledge on heating solutions ensures you are fully aware of the solutions available to you.
We are all about smart home technology at 50five. To be specific, innovative solutions which make life more comfortable, safer and cheaper. Not only do we provide smart advice for every smart device, we also provide installation and servicing on products purchased with us.
Everyone should be able to make their home smart. As a leading provider, 50five are central to making smart home technology available to everyone in the UK. See more