I was moved to this company from Shell Recharge. There was no communication to say it had been migrated, so one day the shell app stopped working, I had to quickly get signed up in the new process, only to discover their app doesn't allow remote starting of charging, so already worse than Shell app.The charger worked a couple of times, then began switching off/on contunally, and not charging the car. Reported over a week ago, one email (that went to spam box) said they reset something and to try again, no change, so still without a charger. Just get told that they are busy after the migration .. which I can believe with how badly it's gone. I'd say shocking, but these days customer service seems to be the lowest priority for companies, so this was expected.
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At 50five, we aim to provide our customers with the best smart home and heating solutions. Our innovative thinking paired with our vast knowledge on heating solutions ensures you are fully aware of the solutions available to you.
We are all about smart home technology at 50five. To be specific, innovative solutions which make life more comfortable, safer and cheaper. Not only do we provide smart advice for every smart device, we also provide installation and servicing on products purchased with us.
Everyone should be able to make their home smart. As a leading provider, 50five are central to making smart home technology available to everyone in the UK. See more
