The migration from Shell Recharge gave me hope that the disastrous service received from Shell Recharge would be improved. Early indications after speaking to “Lee” were encouraging - he tried hard to resolve my issues. Under developed software a lack of response to voice mail No answers to on line tickets (their preferred method of response - 152263 & 154713) and a EV charger that has not worked for circa 4 weeks, has convinced me that both organisations are not ready for reliable customer serviceConverting data from Shell’s floored data (I have not committed to any subscription but Shell started charging me) Is an error and this inadequacy has me now considering on paying for a replacement business to provide a charger.Either way this is costing money which 50five seem not to consider when resolving problems. Just not acceptable.
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At 50five, we aim to provide our customers with the best smart home and heating solutions. Our innovative thinking paired with our vast knowledge on heating solutions ensures you are fully aware of the solutions available to you.
We are all about smart home technology at 50five. To be specific, innovative solutions which make life more comfortable, safer and cheaper. Not only do we provide smart advice for every smart device, we also provide installation and servicing on products purchased with us.
Everyone should be able to make their home smart. As a leading provider, 50five are central to making smart home technology available to everyone in the UK. See more
