Unfortunately not able to give 0 starts - the charger has not worked properly since migration from Shell. Now had message to say that my Shell card is disabled and can’t use my own home charger which I have paid for. I can request a new card from 50five but for some reason they want my bank details and to charge me for new card.
Instructions are really confusing and customer service is none existent.
If anybody reading this managed to get any support or answers from 50five would be great to hear as I am now at the end of my tether!
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At 50five, we aim to provide our customers with the best smart home and heating solutions. Our innovative thinking paired with our vast knowledge on heating solutions ensures you are fully aware of the solutions available to you.
We are all about smart home technology at 50five. To be specific, innovative solutions which make life more comfortable, safer and cheaper. Not only do we provide smart advice for every smart device, we also provide installation and servicing on products purchased with us.
Everyone should be able to make their home smart. As a leading provider, 50five are central to making smart home technology available to everyone in the UK. See more
