Typical US reseller of chinese made crap, customer service is reduced to advises like ... did you check that your router is plugged in . ... or did you update to our latest firmware... they also try to sell online access to pepwave routers for 300$ a year but thery cannot find anybody to buy the air so they now try to sell this air for $150. They have some weird names for marketing their bogus stuff like calling it fusion, speedfusion,primecare and so on... well sure their stuff needs a lot of maintenance...all this is extremely disappointing given their outrageous pricing that one can hope will give you a troublefree performance.
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