I am waiting on a withdrawal of £30,000 (plus the £5 admin fee that I had to pay!!!) since last Wednesday afternoon. Yes, thirty thousand. Can I get a meaningful update anywhere? Nope. Live chat giving me the runaround. No straight answers. I have uploaded all of my documents and these have all been approved so I’ve done my part. So frustrating not being able to talk to anyone and there is one agent that disconnects when he can’t be bothered to answer your questions anymore. Disgusting treatment. PAY ME MY FAIRLY-WON WINNINGS PLEASE. Site says 0-6 days for payout AFTER cash out is approved - mine is still pending after all this time
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