I have had an ongoing problem with free spins when I make a deposit , this was nearly 2 weeks ago , have chatted various times , emailed a complaint ,direct and via resolver , don’t even get any acknowledgement they have been received or what is being done .When I had the 150 free spins if I won no amount of winnings were being credited to cash or bonus balance . Advised not to play all the spins and any other free spins incase the same happens , so I lose out again .I have been a loyal customer but the customer services is absolutely diabolical.keep away from this company at all costs , I have sent in many screen shots to help my case . My user name is Woody13 provided user name and nearly a month later from the incident still no joy
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