I had bought a ring but had to return it because the size was too big. I dm'd them and had a quite pleasant experience at first, so I sent it back, paying for shipping and all. 2 weeks passed and nothing, 3 weeks passed, nothing. I thought it got lost somewhere along the way. I went to check and apparently it was delivered to them on the 1st of May, which at the time of writing this is almost a month and a half ago. No word from them. I sent a DM (their preferred method of communication a week ago, yesterday, and today. Absolute silence. So this treatment completely soured the initial experience and I would not recommend anyone just based on this attention to customers being this poor.
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