Complete and utter mess of a company! I actually do not know how they are any sort of business! I’m seriously considering selling my property - I’m sure that would also be a painful process but one I have no choice to do as living here they are an utter shambles. Year 1 - 45% increase in service charges which were miscalculated. It’s taken 9 months for a response from a complaint on this. Year 2 - after sending a revised adjusted ‘correctly’ worked out service charges which of being £9 cheaper they then proceed to add an almost £1k service charge deficit to my account. If I could give 0 stars I would scamming thieves is just the start. Issue still ongoing a year later - STAY AWAY AT ALL COSTS.
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Having a safe and secure place you can call home is one of the most important things in life. For over 70 years, we've been building and maintaining quality homes in London and Southern England.