Would give 0 rating if I could. They have no trouble reaching me quickly for any outstanding balance, but when it comes to works that need to be done - it is always the case of " let me check if this is actually with A2dominion" - even when the ceiling is leaking and multiple flats are impacted by it.And this is not the first time. Horrible setup. The call centre people are polite but they dont have any information that actually helps us. They cannot share what they know, so overall horrible setup.I will give an update on when/if they manage to fix the issueUpdate - its 11th Feb 2026 and roof leak is still not fixed.Lift has been out of order for better part of 2025 and the past 2 days. Residents left the apartment, vulnerable people moved out because food service staff couldnt climb 5 flights of stairs. No accountability or initiative from A2D so far.
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Having a safe and secure place you can call home is one of the most important things in life. For over 70 years, we've been building and maintaining quality homes in London and Southern England.