WARNING: THIS COMPANY HAS ACTED ILLEGALLY ON MANY FRONTS AND MAY PUT YOUR LIFE IN DANGER. They are criminally negligent on dozens of accounts of health and safety. They harass tenants and bully them with fraudulent bills, threatening eviction if not paid. They leave people without their basic human right to water for days on end; they won’t even tell us where a hose isn’t so we can fill buckets to flush the loo. They refuse to comply with Freedom of Information requests. They ignore Ombudsman rulings and do not follow complaints procedures, so complaints are not tracked. They harass and discriminate against venerable and disabled tenants. They fail to provide ALL of the services they charge people for. They allow trash dumping and rodent infestations. They exploit and ignore people too poor to sue a giant corporation. They fail to fix internal and external flooding that affects hundreds of people repeatedly. They fail to provide parking permits. They fail to fix main doors on a building for 3 months. They leave ladders outside bedroom windows for months. They sold us a property and lost the deeds before we could move in, making us homeless for 6-months. The business is a scam and run by a bunch of people who clearly demonstrate zero concern for ethics, humanity or integrity and have lied about their offers of help to residents. They purposefully ignore residents and get their operating costs as high as possible in order to justify inflated director pay. They have a culture of abusive negligence towards their tenants. They do not care that they are causing a major public health breach and ignore the human right to 50-L of water per person per day in a pandemic TWICE/ONGOING as people cannot flush toilets, wash hands/clothes/dishes or bathe. They force tenants to pay rent to live in a building that badly needs assessed for flood damage to electrics, mould and fire safety (I.e. sprinklers may not work). They know that people’s boilers and washing machines could explode or cause fire when used without water and refuse to fix the problem, make any contingency plan or find alternative water sources. They accept NO responsibility and have excellent legal support, with friends in high places who allow them to break the law. They have been reported to: the Environment Department for concerns over water quality, to the Police for harassment (workers who swear and shout at tenants and haven’t worn masks inside when it was the law during COVID), for repeatedly booking industrially loud construction work (preventing anyone who’s had to ‘work from home’ due to COVID/being venerable being able to do so) causing loss of income to tenants because they say: it’s “impossible” to let people know when the work will be done. They’ve been reported to: social services for letting people live without water and to MPs and the Department of Health.They let scaffolders leave chainsaws unattended around children and throw 3-ft wide chunks of metal off the top if 4-story buildings without any safety barriers next to the front entrance. They refuse to communicate with residents in any meaningful way and somehow falsify the image of the company as ‘compassionate’. Our home will be devalued and they appear to hire staff that are incompetent in order to refute any allegations that it is all pre meditated, which provides them with a legal loophole to get away with is. PLEASE DO NOT EVER BUY A PROPERTY THROUGH THIS COMPANY, ITS DIRECTORS OR AFFILIATES! They have made our lives living hell in one of the worst moments in history.
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Having a safe and secure place you can call home is one of the most important things in life. For over 70 years, we've been building and maintaining quality homes in London and Southern England.