aa.com

1.4
1.4 Based on 161 reviews

At American Airlines you'll find great travel deals, discount flight tickets, and AAdvantage bonus airline mile offers...

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Ronald Allen
In February, I flew out of Miami. A week later I returned to the Miami airport with my buddy who was

In February, I flew out of Miami. A week later I returned to the Miami airport with my buddy who was in a wheelchair. I was carrying his luggage and mine. I didn't have enough hands to also push the wheelchair. Our Uber driver let us off a few feet from the entrance. I went inside and asked FIVE different employees if someone could help get him inside the airport. They all said no. Did not even offer to find someone who could assist. He was on the sidewalk 5 feet from the entrance. When I explained that he was 5 feet from the entrance, they looked at me as if to say, "So. That's not my problem. "
Miami airport gets zero stars out of five. These were American Airlines employees. American Airlines also gets zero stars out of five.

1
Date of experience: Apr 02, 2026

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  • At American Airlines you'll find great travel deals, discount flight tickets, and AAdvantage bonus airline mile offers

  • language https://www.aa.com

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