If I could give them a negative 200 stars I would. WORST EXPERIENCE EVER!!! My initial flight was delayed 3x then cancelled, then my 2nd flight was delayed then cancelled. Their security people act like they hate their lives and the customers have to put up with their juvenile attitudes. They took a bunch of my stuff away because they weren't allowed and then they lost my boarding pass. I tried going to a service desk and no one was anywhere to be seen. They wouldn't retrieve my checked baggage. Just said that they couldn't get to it and took my number. Lord knows where it is!! No kind of compensation was offered for their short comings. I can't fly out the next day because I don't know where my suitcase is. Their ticket agents are fricken rude. I HATE this airline. I asked for my stuff they confiscated at security and they wouldn't return them. I saw them in a bin and they said they threw it away. Liars! They were rude to everyone and no higher ups hold them accountable. Awful experience. Never using them again. It remains to be seen if I'll get my money back for my return flight I wasn't able to even use, or my $40 I paid for my (lost) checked bag OR my stuff they took at security. Their staff consists of embicles with NO manners or consideration for their customers.
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