The staff were incredibly rude on the phone. My son has comprehensive insurance, but they told him he could only use one type per claim. With a car that was undrivable due to panel damage, he had to choose to get the windows fixed and was not allowed to use the rental he pays premiums for or any repairs to the car. We were led to believe this service was great for younger drivers, but that is absolutely not the case. I wouldn't recommend this service to any young driver.
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