Been a customer for 24 years. Unfortunately our house got broken into recently. We have full replacement policy. Made to feel like a criminal making the claim. Expect to be able to produce evidence of ownership. Check your jewellery limit default is $5000. At 60 years of age a lady can accumulate quite a bit more than limit. No receipt don’t expect photographs to be accepted. Claims assessor said he could not establish if the jewellery was real. As if we planned to defraud insurance with photographs going back over 20 years. AVOID THESE INSURANCE CON MEN.
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