I recently purchased 5 hijabs from this store, hoping to find some that would match my outfits. I decided to keep 2 and return the other 3, which were still sealed in their original packaging. I reached out to the Aaliyah Collections within 14-days, but my return request was refused due to hygiene reasons (These hijabs were never removed from their pakaging). Since then, I have tried to follow up, but my messages have gone unanswered.I'm very disappointed with the lack of responsiveness. This experience has shown extremely poor customer service. I will not be shopping here again and would not recommend this store to others.Update 20/11/2024Aaliyah Collections did eventually refund me for the unwanted hijabs after the review was written therefore will change it to 3 stars. The hijabs are lovely, shame about the customer experience.
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