Awful! Read the T&C’s carefully before booking with this company! They changed their cancellation terms and conditions after my booking to specifically name pandemics and then attempted to keep all of my money once I was unable to travel to Bonaire. Thankfully I disputed the charge with the credit card company and received the majority of money back, minus the correct $75 cancellation charge. AB say that the money was being withheld permanently and I could use it in the future, but that is awful with what’s going on today regarding Covid and the changes people have had to make to their plans. The local agent I booked my accommodation with and the event companies all refunded my money no problem. Thanks for adding to the stress of recent events AB! I’m sure they have many many happy clients but this disgusting practice has left a very sour taste. I hope others take heed before booking.
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AB Car Rental offers the largest selection of dive pick up trucks and rental cars and the best rates on Bonaire for over 34 years!
