Spent $267.45 on a 10x10 commercial canopy with an awning. After less than 8 months the main arm on the awning which has a nylon string inside holding the 3 part foldable pole together broke. I contacted the company and was told it's not covered under their "warranty" which really isn't a warranty. After replying with my dismay I was offered the product for $50 international shipping. I once again refused and was told they could offer it for $30 to which I refused as well.Do yourself a favor and read the BBB file on this company and then file another complaint. You can also contact the Federal Trade Commission as this foreign company is extorting and defrauding hard-working Americans!
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We supplies a large variety of selections on shelter products such as pop up canopies, gazebos, party tents, parasols, marquees and related products such as canopy walls, tops, and stakes, etc., which are with the best quality and the lowest price. For we have our own factory (spans 23,000 square meters), which enable us to cut all the middle chains and control the quality of each product rigorously. We source our products straight from our own facility, which ensures our prices are the best. We are so certain you won’t find cheaper that we offer the Best Price Guarantee. What's more, custom products (such as custom canopies, marquees, table covers, parasols, and flags) are also provided with advanced printing technology. We always take customer experience as the top concern, all of our products come with a worry-free warranty, and our friendly customer service professionals are always standing by to help. On top of exceptional designs, products, and services, ABCCANOPY also offers free delivery on se-lected orders. It is your time to save money on shipping while getting promotional and branding.See more