I received a prom dress that had a terrible chemical smell and was unwearable. They refused to acknowledge it as a defect and insisted on charging a restocking fee. They didn’t refund me at all! I had to file a complaint with my credit card company to get my money back. They claim glitter shedding is normal, but this dress was overly stiff and shed glitter everywhere. No one should sell a subpar dress like this for such a high price.
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