accesswireless.com

2.5
2.5 Based on 39 reviews

Access Wireless is one of the top telecommunication service providers offering FREE DATA + TALK + TEXT to eligible consumers that qualify through the government-funded Lifeline program. Lifeline is operated by the Federal Communications Commission (FCC). ...

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Laura Bucci
Very unprofessional co.

This Co. Allows it's reps.to conduct business fraudulently, they never inform you of what their doing,what they offer, nor what the service is about, let alone asking what your looking for from a carrier. They condon ripping people off, I received a phone from them that was loaded with malware on their cell my personal security application. Told me this immediately. I had insurance wireless it was perfect service customer service is great the policy I had was wonderful universal lifeline unlimited data service the works. I only went to access to get a phone immediately because my work was demanded that I had a cell phone I had to work that night so I need a cell phone they said they could be a good deal they didn't they overcharged me for an upgrade that should have been 20 bucks when they charge me for 40 lie to my boyfriend about giving him service they took my information automatically just subscribe me to access which I didn't even want really I thought it was assurance it didn't even give me back my lifeline service or anything left me deadly as a dust had to pay and been paying ever since and because they erased my information or me in my programs that I pay for data they keep giving me some cockamamie crap about why I can't get it and why I should call this in there and everything else I have I've called everywhere the ACP programmer called the lifetime program I talked to their people nobody will rectify this problem I don't need to be paying I was told I wasn't going to have to they won't correct the problem I'm stuck I can't transfer back to insurance which is what I want to do because I don't know what they did but they screwed everything up the phone was a piece of junk that I got it wasn't any better than what I had I was told it was but it was not I can't even get a hold of access to complain or to get anybody to fix or change anything I'm at the mercy of them because I require a phone for my job and I need one I can't wait three days which is what it would take to cancel their program and then go over to assurance insurance over there and I feel like I was just totally duped lied to manipulated and just taking advantage of I'm not happy I want insurance back I want my insurance lifeline unlimited everything back I don't want to wait 3 4 5 10 days till that one releases my information or my subscription whatever it is that they did I'm very aggravated frustrated and come to find us T-Mobile screwed me over a long time ago if I known it was T-Mobile ever transferred don't go to the boots on the side of the sidewalk anywhere in front of the store they are just totally incompetent to represent representation of the company which they don't give a s*** about their people they just want their commission so give do yourself a favor don't get ripped off very very dissatisfied unhappy customer I've never been treated so badly in my life and don't get me started by T-Mobile with his T-Mobile is access they're not fooling anybody take heed I really hate getting such a terrible review but you know what I don't have anything good to say about the company Access wireless........

1
Date of experience: Sep 14, 2023

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Business Details

  • Access Wireless is one of the top telecommunication service providers offering FREE DATA + TALK + TEXT to eligible consumers that qualify through the government-funded Lifeline program. Lifeline is operated by the Federal Communications Commission (FCC). Eligibility is determined by the National Verifier and National Lifeline Accountability Database, administered by the Universal Service Administrative Company (USAC). Qualification through Income, Tribal Head Start, Food Distribution Program on Indian Reservation (FDPIR), Medicaid, Supplemental Nutrition Assistance Program (SNAP/Food Stamps), Supplemental Security Income (SSI), Bureau of Indian Affairs (BIA) General Assistance, Tribally-Administered Temporary Assistance for Needy Families (TANF), Veterans Pension and Survivors Benefit Programs. Access Wireless network services are provided on the Nationwide LTE/4G/5G Network. Apply now at: https://www.accesswireless.com/See more

  • email customercare@accesswireless.com
  • call 18665943644
  • language https://accesswireless.com

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