Visited the location in Matthews NC at The Galleria Aug 13, 2024. Despite the bad reviews, I figured well 'give em' a shot' they can't be that bad all of the time'. Well that was MY BAD! They are worse! I have not heard nor can I reach anyone EVER for my glasses. However, to be fair, let me qualify that the optometrist, the doctor, was very thorough. The service though...! I was told my glasses would be available in about 2 weeks. I live around the corner, often walking over on my walks at least 3X/wk. Every time I call or ask, the glasses vendor right next to them ( a separate group that is very nice ), I get a different set of hours, no one is available when the hours are posted, nothing. Mind you, payment for the exam and glasses was submitted within a week of my visit. I have had no response to my calls nor visits. Now I hear they will be closing this location next week, 11/12/2024 for good. There is no justification for this, and so many other reviews to have this issue. This is sub-par service to say the least.
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Established in 2001, AccuVision is one of UK’s leading eye care clinics specialising in Laser eye surgery.
Over the past 15 years, AccuVision has successfully performed over 40,000 treatments using pioneering diagnostic and surgical techniques. With unique AccuWave™ technology and years of experience, we are well equipped to treat prescriptions ranging from low to extreme as well as other eye conditions including Keratoconus, Cataracts, Presbyopia and Amblyopia.
Our patients describe our service as “outstanding", “personalised", “caring" and “professional”. It is testament to our expertise that the business is built largely on patient recommendations to family and friends.
AccuVision is the clinic of choice for anyone seeking the highest standards of eye care and best outcomes for their vision.
AccuVision has clinics in London, Leeds, Birmingham and Bristol.See more
