The call centre is really reluctant to allow you to speak with the clinic directly, including when you are lost and are walking around in the blazing sun for long periods trying to find the clinic after a long journey and they're not good at giving directions, send you the wrong way and only until you say you're going to leave it and go home do they help you. The main contact number demands a deposit of money without sending an invoice and inundates you with calls and emails, whilst seemingly refusing to provide an invoice prior to payment. The contact number is very inpatient, sarcastic and rude and doesn't give you a moment to think, they're only bothered about money and not actually about the customers and what questions they may have and needing help to get to the clinic. This experience has put me off going with them and they have actually made themselves look like a scam from how poor the customer service is and behaviours when asking for money.
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Established in 2001, AccuVision is one of UK’s leading eye care clinics specialising in Laser eye surgery.
Over the past 15 years, AccuVision has successfully performed over 40,000 treatments using pioneering diagnostic and surgical techniques. With unique AccuWave™ technology and years of experience, we are well equipped to treat prescriptions ranging from low to extreme as well as other eye conditions including Keratoconus, Cataracts, Presbyopia and Amblyopia.
Our patients describe our service as “outstanding", “personalised", “caring" and “professional”. It is testament to our expertise that the business is built largely on patient recommendations to family and friends.
AccuVision is the clinic of choice for anyone seeking the highest standards of eye care and best outcomes for their vision.
AccuVision has clinics in London, Leeds, Birmingham and Bristol.See more
