Most of the time going to a large hardware store, it's difficult to find someone to help you, and when you do they just point you in the direction of what is needed. Today was a completely different story going to Ace Hardware in Thousand Oaks. When I walked in, someone was there asking if they could help, when I mentioned what I was looking for they guided me to John, who worked in the tool department. To my surprise John was incredible, not only did he show me what I needed he gave options on the item to make sure I didn’t purchase something that was more expensive than I needed. He also asked if I needed anything else and when I said yes, he guided me once again, it was like having a personal guide through the store. I don’t normally write reviews but I was so impressed with John’s knowledge and patience’s I felt compelled to write a review.
Claim your business profile now and gain access to all features and respond to customer reviews.
Ace is the place for helpful advice and quality products including paint, lawn & garden, outdoor living, hardware, plumbing, electrical and more
