Review Time
Electric Shock Danger! I purchased the 4 in 1 massager and it seemed great at first. But after a month or so it started shocking me when I used the EMS. When I tried to get a replacement from the company, they told me I was past the return window. I explained that it was clearly defective and physically hurting me, but they still refused to give me a replacement. Horrible customer service. BUT AY YOUR OWN RISK!
This company Acemend is a disgusting company and please never buy from them ! I hope the company gets shut down ! They sent me this item it didn't work and when I tried to return it they never responded and I never got an address to return to !Theyvare a HORRIBLE company
Electric Shock Danger! I purchased the 4 in 1 massager and it seemed great at first. But after a month or so it started shocking me when I used the EMS. When I tried to get a replacement from the company, they told me I was past the return window. I explained that it was clearly defective and physically hurting me, but they still refused to give me a replacement. Horrible customer service. BUT AY YOUR OWN RISK!
Do not buy from this company or their products. The back stretcher made my back worse, but they want you to keep trying it. When I went to order the product it appeared they had a 30 day return policy, but when I tried to return it, they told me I had 14 days to return it for a refund. I told them it made my back worse and ended up going to physical therapy. I told them I would provide proof of this from my health care providers. You would think at this point they would want to give me my $50 back and call it good. Oh no, they didn't care. So I told them I'm now asking for compensation for my doctors visit and my PT. I asked several times for a member of their management to contact me. Nothing, zero response. This company has shown to not be reputable and just another scam. I guess they think it's better for them to keep the $50 than to do what's right. I guess $50 is more important than their reputation because their reviews already show that. I hate it when companies take advantage of others and just can't do what's right. So to me it's all about accountability and since I have the money I'm having an attorney look at it. So yes, many people would say it ain't worth it, but it's the principal behind it. They may wish they would have just done what's right to start with. So if you still want to give them a try, by all means go for it. Maybe you will be miraculously cured.
I really regret not researching for a review of this product before purchasing it. I would not have wasted my money if I known it was a bad device. I just finished chatting with I’m sure an IBOT. A never received any instructions with this leg massager. That is what I requested only to be told to pay with my credit card for someone to answer my questions!!!!!!
Beware!!! Their leg massager doesn't work and when you contact them to return the item, they tell you you'll have to ship it to Germany and pay the exorbitant shipping costs for it. Conveniently, when you order, this detail is being left out. Had to dispute with my credit card company.
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Dedicated to finding innovative pain relief solutions, Acemend helped thousands of people alleviate the pain in their neck, lower back, SI joint & hips, legs, and more.
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