I didn't have issues with purchasing or delivery, but the quality left a lot to be desired. It was an acrylic charm, which is decently thick (which I like) but there’s a lot of bubbling on one side of it like the acrylic didn't seal properly. It wouldn't be so frustrating if I didn't spend $20 on it - at that price, I expected a higher quality product than what I received. It also has an extremely strong and unpleasant odor. The person sitting next to me could smell it; that's how much it projected.
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