The website browsing experience is great. The items are good quality. My first order was successfully and safely delivered in 2 and a half weeks since I placed it and there is another one on the way. The production period does depend on the number of items you want or if they are already made or not. There is a small cost difference between Standard and Fast shipping. I haven't tried the secret third option of express shipping since the ones in my country have a bad reputation. It's expensive (6 times more so) and not worth it unless you have a big order, in my opinion.Communication happened only via 3 emails - paid, shipped & delivered - with access to check on the order without having an account on the website and access to a separate tracking website, with information for every custom clearance, so I knew where the package was in real time. Plenty for me, I really liked that.Then a phone call from the local carrier and that was it. No need to join their discord server if you don't want to.The packaging was neat. STICKERS are simply put in squarish plastic bag since they are fragile, then all of them go in a single envelope. PHOTOCARD art has its own envelope too and each piece comes in its own protection cover. BADGES & KEYCHAINS/CHARMS come in mini plastic bags with a cardboard like paper for extra support. Same material as the envelopes.The only downside would be that everything is sealed in a plastic bag, though I understand why. I did manage to find a use for some of them and recycle the rest.
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