I was assigned a ticket when I inquired about a credit for a product. The representative was very helpful in answering my questions and informing me about my credit for a new model. Their quick response and positive attitude encouraged my purchase. Even before I could reference my new order for a refund, my refund was already processed, and they addressed an unfair charge. This representative has set a high standard for customer service!
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Pioneers of Environmental Controls. The world's largest ecosystem of smart grow equipment.
