I was locked out of my account, for no reason. The main directive was for me to contact Amazon. I did, although Amazon couldn't help me because they said they were not connected to ACX's system. I contact ACX directly and the customer service rep claimed she couldn't help me with my problem because I didn't give her the correct billing address to my account. First, I don't see how I could've given her the wrong one, but even if I did (I said, let's say I misspelled it) she says there's no other way to get in. Thank God I didn't have money sitting in my account that I would've been losing. This all seemed so random and echos many other people's reviews that their system & customer services are TRASH and needlessly difficult.
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Audiobook Creation Exchange ACX.com is the first online platform that connects rights holders with established producers to enable any professionally published book to become an audiobook.
