What a nightmare. Gave an address in SE10 and he took us to the O2. Told him it was the wrong address and attempted to go thru Blackwall Tunnel. I directed him closer and still took the wrong way. As an insult he charged un £9 extra. Told the office of the problem to avoid it for our return journey and he goes to the same wrong area. First time we have used them for years and won't be going back. Abysmal.
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