Everything was going well working ACX until I made an offer to the narrator and he accepted the offer. Then, a day later he decided to back down from it and just sent me a message through ACX saying he can no longer do the narration. I found a different narrator but I cannot move forward because my first narrator needs to send an email to acx approving the contract dissolution. It’s been a few days and he doesn’t respond to my messages. So now I am stuck. I reached out to ACX and they basically said I am stucked until he decides to send that email. They did not trouble going through our communication via ACX and confirm what I am saying. They did not bother trying to reach out to him on my behalf. They just told me, the customer who is paying, I am screwed. I think they can do way better. I am super disappointed with this whole process now.
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Audiobook Creation Exchange ACX.com is the first online platform that connects rights holders with established producers to enable any professionally published book to become an audiobook.
