I ordered the surname pack for £29.99 paid for it by PayPal less than 12hours later I got a notification saying it had been delivered by Royal Mail but no delivery was made , and after checking the so called tracking app it appears that the delivery was delivered at 01-15 hours on the Sunday morning???contacting the seller they said to check with neighbours in case it was delivered to them , regardless of the fact that the notification was sent out at three in the morning??.After getting back in touch with them and saying that if it was delivered by Royal Mail to a neighbour I should have received a red notice card from Royal Mail.The case is now with PayPal and because of lack of communication from the seller it will now be escalated to a claim.I’m glad that I used PayPal because of the payment promise for money back I feel sorry for the unfortunate people who have no credit card and pay through their bank.Avoid using this service because it seems to be a Scam and the seller is telling blatant lies.After a very short sharp email from myself the seller contradicted themselves by saying that they had posted it on the 17/12/25 and not as they mentioned that it was posted on the 13/12/25.May I recommend that they should change their name to Pinocchio trading.They may think that everyone is gullible.
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We’re A Day In History — proudly obsessed with nostalgia, storytelling, and timeless design. Our personalised packs turn birthdays into beautifully crafted keepsakes.