We had a very bad experience with them, All they want is take the money, until they take the money they say one thing showing hopes and positive aspects, and as soon as they take money from us their way of saying things changed with lots of disappointments, making us more anxious and almost showing no hope in our situation . We came here for help hoping for some brightness in our difficult times but they made it more darkness for usNot only that, we paid straight forward full amount on the same day as requested in the mid day around 12:30 but we had decided to cancel the application with them on the same afternoon around 4 and luckily we hadn’t signed the documents as well because of their own delay, they were still refusing to provide the refund , there was no response from them even though I sent text, email and call. So we decided to go straightforward to the office to get our money back the next day. I’m sure they weren’t very happy seeing us there, but still they cut off almost half of the amount saying that they had already opened the case and do some work for us which is impossible as they still hadn’t sent the documents to sign yet till next morning. We tried to request not to cut off big chunks of money as we were straightforward and decided to cancel on same day but once you come here it was our fault to pay money straightforward, as they persuaded us to do it first showing hopes but later all things changed after taking money showing almost no hopes at all.So be careful when you go there , try not to pay money straightforward, search and try to look for others options elsewhere, they don’t help you from their heart, communication part is difficult as well with them.
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